13 posts / 0 new
Last post
16901033
unable to change title of site
I don't seem to be able to edit the sites Main title, there is no response from the system-please advise
Cylex
Hello, are you referring to

Hello, are you referring to the title tag of a page? You can change the title page by going to Page Options -> SEO Settings. You will be able to see the  changes in the source code of the page only after publishing. It is recommended that you set title tags for each page on your site. Please let me know if this works for you or if you need further assistance.

Iris G.

Cylex Sitebuilder Customer Support

lilianclose
not letting me do anythin
I have tried to change the banner just wont load, I have tried to change Branding settings does nothing, I have tried to click into SEO nothing please can someone help and it wont publish it is if everthing is disabled yet it will let me change text
Cylex
not letting me do anythin

Greetings Lilian,

Someone from our customer support team will get in touch with you to see what is going on and assist you. Meanwhile, could you please try to log out and log in again? This might solve the issue. 

Sincerely,

Iris G.

Customer Support Team

23551186
Home Page
Is it possible to re assign the home Page to a different page than the normal.?
Cylex
Hello, it is not possible at

Hello, it is not possible at the moment, but if you can send us an email telling us which page you want to re assign as the home page, our developers will change it for you. 

Sincerely,

Iris G. 

Cylex Sitebuilder Customer Support

 

Carol Simeone
Banner
Cannot change banner it just wont stop loading have logged in and out several times
Cylex
Change photo in the banner

Dear Carol!

Could you please tell me which internet browser are you using? We tested your site and checked whether the photo can be switched in the banner and it functions perfectly well by us (in Mozilla, Google Chrome and Safari). Our sitebuilder tool has been optimized for Google Chrome, it is the browser that we recommend to our dear customers to use.

Best regards

Carol Simeone
Change photo in the banner
Hi I use explorer but will try chrome if that's what you recommend I see you have made some changes to my page? Carol
Cylex
Reply to Change banner in the photo

Hello!

Yes, please do try Google Chrome, it is the optimal browser for our sitebuilder tool. We have changed a stock photo to another one in your banner to illustrate the operability of the application. You can change it back anytime or upload any other photo from your personal computer as well. Good luck editing your site!

Carol Simeone
Change banner in the photo
Thanks its working fine now...how can I add an article about me from another site here is a link to it https://bizcrowd.com/Article/729?v=726584470
Cylex
Adding an article to your site

Hello!

You could copy-paste the entire article by dragging and dropping the Title widget (for the main title), the Picture widget (for the picture showing the person in the hood) and Paragraph widget (for the larger body text). All these widgets can be found in the left side of your editor under Basic widgets. This is the simplest way to edit your page. I would also recommend you to use the option "Toggle formatless pasting" before pasting in the text from the source in order to keep the original 'co-ordinates' of your text (i.e. the article). You can find this pasting type in the first row of the text editor (the 7th button).

 

Cylex
How to add an article to your site, part 2

Dear Carol, we put some further thought into your inquiry and we have come up with an alternate solution illustrated by a screenshot you can view below.

           

I recommend you the creation of an entirely new page for this article. In the following let me list the widgets we used in order from the upper part of the page:

1. Title with Picture widget

2. Horizontal Row

3. Content Splitter with 3 columns, the upcoming content will be placed in its middle section, while its left and right parts will remain blank.

4. Drag and drop the Paragraph widget into this middle section of the Content Splitter.

5. Picture widget

6. Paragraph widget. The last words "Read more ..." (edited with Bold characters) are linked to the article you have sent us. You can link your text from the text editor. Look after the Link button in the left side, bottom row, the 6th button.

7. Horizontal Row, dropped outside the Content Splitter, at the very bottom of the page.

Regards, the MyCylex Sitebuilder community